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Terms & Conditions

BMACHINA Design Laboratories Terms & Conditions of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of ciyashop.potenzaglobalsolutions.com website.

The domain name bmachina.com (hereinafter referred to as “Website”) is owned by BMACHINA IDL incorporated under the Act, 1956. Your use of the Website and services and tools are governed by the following terms and conditions ( “Terms of Use” ) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with BMACHINA and these terms and conditions including the policies constitute Your binding obligations, with BMACHINA. For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. BMACHINA allows the User to surf the Website or making purchases without registering on the Website. The term “We” , “Us” , “Our” shall mean BMACHINA IDL. When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by BMACHINA Policies ((including but not limited to Privacy Policy available at Privacy Page) as amended from time to time.

Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under the Information Technology Act, 2000. Persons who are “incompetent to contract” within the meaning of the Information Technology Act, 2000 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the BMACHINA website and shall not transact on or use the website. As a minor, if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the Website. BMACHINA reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to BMACHINA’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations
If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

TERMS & POLICIES

By purchasing our product(s) you indicate that you have read and agree with the Terms & Policies detailed on this page.

Item License

All Items/Products by BMACHINA are released under the 4 different License main scenarios; Simple AKA Standart or Regular License, Extended License, Exclusive License or in some specific cases GNU General Public License. You have the right to use BMACHINA Independent Design Lab Products for personal or commercial projects as long as you respect the License you have acquired.

Product Delivery

After we have successfully received your payment, your product information with a download link will be sent to the email address you provided. This may take up to 24 hours but usually happens within minutes. Please ensure first you have checked your spam folder. If you do not receive an email after this time period, please contact us.

Please note: If you choose an Item/Product Customization like in a Logo, for instance, you will receive the Item in up to 3 business days with changes you have previously selected. Although during this period, you still can download the Item you have purchased as we show it in the preview without the customization.

File Formats

If you opt to download the logo immediately you will receive the logo in JPG and Adobe Illustrator EPS format as is. The EPS file is editable. If you have Adobe Illustrator, CorelDraw or Inkscape installed on your system you will be able to edit the logo yourself – or give it to any designer/printer to edit for you.

If you opt to have changes made to the logo then you are welcome to request us the final version of the logo in additional formats. There is an extra charge of $50US for extra formats because we take it as a customization.

Support Policy

1. Support channels

We DO NOT provide support for Simple, Extended or Exclusive Licenses via Facebook, or Twitter. We DO NOT offer phone support as well. We may request you to provide us your purchase details through email to protect your confidential & secure details.

2. Scope of support

We only provide support for customized items, Actions, which cover everything required to ensure that all product pieces and features are working as advertised.
We DO NOT provide support for Logo Templates that are not customized by BMACHINA. Our Logos are provided by default as a Template in Standard Vector (.EPS) (Encapsulated PostScript) files, Highly recommended for Logo Design, usually under $32 US, and you are going to need a Vector based software to make your changes. That’s why they are so affordable.
However, we are friendly people and we can guide through the editing process and provide you with some basic guidelines. Please contact us if you need some help or have any queries.

3. Support hours

Our general support hours are Monday to Friday, 8 am to 7 pm (GMT+0 timezone), please be aware of possible time differences. During this time, we generally reply to any support queries in order received within 24 hours depending on the issue complexity and our workload, whilst we are also committed to answering any queries outside of these hours within 36 hours.

Refund Policy

Due to the nature of BMACHINA products (Non-Tangible Digital Goods), it is not possible to “return” the product, therefore, we DO NOT offer a refund after purchase is made. However, we want you to be 100% satisfied and happy with your purchase. If you are having any issue with the file, trouble setup, or have any questions, please contact us via email, we will do our best to resolve the problem.

Ownership

All products are a property of BMACHINA. You may not claim intellectual ownership to any of our products, modified or unmodified.

Privacy Policy

We do not share your personal information, Site or email user information collected by us as you interact with the Site with third parties except:

  • As necessary in connection with support of the Site (such as third party credit card processors) or when deemed necessary by us in order to enhance the information provided. Other than the foregoing, we use such information solely for its own purposes.
  • We reserve the right to change or modify the current Terms & Policies with no prior notice.

More info regarding to our Privacy Policy can be found here. 

Contact Us
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website.

Grievance officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below :

Rua José António Mourão, 23 -1
6000-118 Castelo Branco – PORTUGAL
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Email: info@bmachina.com
Mon-Fri (9:00 – 18:30)

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